{"id":633,"date":"2020-10-13T09:00:26","date_gmt":"2020-10-13T09:00:26","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=633"},"modified":"2026-05-06T10:07:12","modified_gmt":"2026-05-06T07:07:12","slug":"a-propos-de-nous","status":"publish","type":"page","link":"https:\/\/deravio.com\/fr\/a-propos-de-nous\/","title":{"rendered":"\u00c0 propos de nous"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"633\" class=\"elementor elementor-633\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c107ec7 e-flex e-con-boxed e-con e-parent\" data-id=\"c107ec7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b1412d elementor-widget elementor-widget-heading\" data-id=\"3b1412d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Qui nous sommes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7aed60 elementor-widget elementor-widget-text-editor\" data-id=\"b7aed60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\" style=\"text-align: center;\">Bienvenue chez Deravio ! Experts passionn\u00e9s, nous vous aidons \u00e0 transformer votre maison et votre jardin en v\u00e9ritables havres de bien-\u00eatre. Notre mission : vous proposer des produits \u00e9l\u00e9gants et de haute qualit\u00e9 qui sublimeront chaque espace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a62fcd e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"6a62fcd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4414d2 elementor-widget elementor-widget-text-editor\" data-id=\"d4414d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"banner__box banner--transparent-white content-container content-container--full-width-mobile color-background-1 gradient\"><h3 class=\"banner__heading h1 title-with-highlight\" style=\"--hightlight-color: #6d388b;\">Informations sur l&rsquo;entreprise<\/h3><div class=\"banner__text body\">Nom de l&rsquo;entreprise: Axenta LTD<br \/>Num\u00e9ro d&rsquo;enregistrement commercial: 16767174<br \/>Adresse: 82A James Carter Road<br \/>Mildenhall, Suffolk IP287DE<br \/>Vereinigtes K\u00f6nigreich<br \/>E-Mail: info@deravio.com<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f884877 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f884877\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c45832 elementor-widget elementor-widget-heading\" data-id=\"2c45832\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><p style=\"line-height: normal\"><font color=\"#000000\" face=\"Helvetica\"><span style=\"font-size: 12px;font-weight: 400\">QUESTIONS ET R\u00c9PONSES<\/span><\/font><span style=\"font-size: 1.875rem;font-style: inherit\"><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02e682a animated-slow e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"02e682a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9837441 elementor-widget elementor-widget-heading\" data-id=\"9837441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f178ebf e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f178ebf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45f5029 elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"45f5029\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-13416 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #f6f3f0; }#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single {background: #f6f3f0;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #444;font-size: 16px;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1767006546\"><div id=\"sp-ea-13416\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134160\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134160\" aria-controls=\"collapse134160\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> O\u00f9 puis-je trouver mon code de livraison\u00a0?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse134160\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134160\"> <div class=\"ea-body\"><p>Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un num\u00e9ro de suivi par courriel. Ce num\u00e9ro est g\u00e9n\u00e9ralement envoy\u00e9 sous 1 \u00e0 3 jours. Veuillez noter que son activation peut prendre quelques jours ouvrables.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134161\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134161\" aria-controls=\"collapse134161\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Comment puis-je v\u00e9rifier l'emplacement de ma commande\u00a0?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134161\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134161\"> <div class=\"ea-body\"><p>Utilisez le code de suivi re\u00e7u par e-mail pour suivre l'\u00e9tat de votre commande. Saisissez ce num\u00e9ro sur la <a href=\"https:\/\/www.dhl.de\/de\/privatkunden.html\">page de suivi DHL<\/a> pour consulter l'\u00e9tat de votre livraison.<\/p><p>Le num\u00e9ro de suivi figurera dans votre courriel de confirmation de commande, que vous devriez recevoir dans un d\u00e9lai de 1 \u00e0 3 jours apr\u00e8s avoir pass\u00e9 votre commande. Si vous ne l'avez pas re\u00e7u apr\u00e8s ce d\u00e9lai, veuillez nous contacter.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134162\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134162\" aria-controls=\"collapse134162\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Que se passe-t-il si je ne suis pas satisfait(e) de ma commande\u00a0?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134162\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134162\"> <div class=\"ea-body\"><p>Si votre commande ne vous donne pas enti\u00e8re satisfaction, veuillez nous contacter \u00e0 l'adresse info@deravio.com. Merci de d\u00e9crire votre probl\u00e8me le plus pr\u00e9cis\u00e9ment possible et de joindre une photo ou une vid\u00e9o. Apr\u00e8s examen du probl\u00e8me li\u00e9 au produit command\u00e9, nous nous efforcerons de vous r\u00e9pondre dans les plus brefs d\u00e9lais et de trouver une solution \u00e0 l'amiable.<\/p><p>De plus, toute commande peut \u00eatre rembours\u00e9e sous 14 jours calendaires. Pour plus d'informations, veuillez consulter la page <a href=\"https:\/\/deravio.com\/fr\/versand-ruecksendungen\/\">Livraison et retours<\/a>.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134163\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134163\" aria-controls=\"collapse134163\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Mes informations de paiement sont-elles s\u00e9curis\u00e9es\u00a0?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134163\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134163\"> <div class=\"ea-body\"><p>Nous utilisons le protocole de chiffrement SSL (Secure Socket Layer), ce qui garantit la s\u00e9curit\u00e9 de la transmission de vos donn\u00e9es entre votre navigateur et nos serveurs. Cela offre une protection suppl\u00e9mentaire contre le vol de donn\u00e9es et assure la s\u00e9curit\u00e9 de vos informations de paiement personnelles.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134164\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134164\" aria-controls=\"collapse134164\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Comment puis-je retourner un produit\u00a0?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134164\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134164\"> <div class=\"ea-body\"><p>Pour toute information compl\u00e9mentaire concernant les retours de produits, veuillez nous contacter \u00e0 l'adresse info@deravio.com. Vous pouvez retourner tout achat sous 14 jours calendaires sans avoir \u00e0 justifier votre d\u00e9cision. Contactez-nous simplement et nous vous enverrons toutes les informations n\u00e9cessaires pour le retour de votre colis.<\/p><p>Notre adresse de retour est\u00a0:<\/p><p>Leopoldstra\u00dfe 68, Siegen, Rh\u00e9nanie-du-Nord-Westphalie 57074, Allemagne<\/p><p>Vous trouverez plus d'informations dans la rubrique <a href=\"https:\/\/deravio.com\/fr\/versand-ruecksendungen\/\">Livraison et retours<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134165\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134165\" aria-controls=\"collapse134165\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Vous n'avez pas trouv\u00e9 de r\u00e9ponse \u00e0 votre question ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134165\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134165\"> <div class=\"ea-body\"><p>Pour toute question ou information compl\u00e9mentaire, veuillez nous contacter \u00e0 l'adresse info@deravio.com.<\/p><p>Notre service client est \u00e0 votre disposition pour r\u00e9pondre \u00e0 vos questions. Nous vous r\u00e9pondrons dans les 24 heures.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d32996f e-flex e-con-boxed e-con e-parent\" data-id=\"d32996f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a2a253 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1a2a253\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/deravio.com\/fr\/kontakt\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Qui nous sommes Bienvenue chez Deravio ! 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