{"id":12790,"date":"2025-12-10T13:12:52","date_gmt":"2025-12-10T13:12:52","guid":{"rendered":"https:\/\/senbera.com\/fi\/?page_id=12790"},"modified":"2026-01-12T17:42:16","modified_gmt":"2026-01-12T15:42:16","slug":"usein-kysytyt-kysymykset","status":"publish","type":"page","link":"https:\/\/deravio.com\/fi\/usein-kysytyt-kysymykset\/","title":{"rendered":"Usein kysytyt kysymykset"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12790\" class=\"elementor elementor-12790\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21f9d5b animated-slow e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"21f9d5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31cb809 elementor-widget elementor-widget-heading\" data-id=\"31cb809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Usein kysyttyj\u00e4 \nkysymyksi\u00e4<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9983b81 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"9983b81\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a55dbdd elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"a55dbdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-13416 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #f6f3f0; }#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single {background: #f6f3f0;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #444;font-size: 16px;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1767006546\"><div id=\"sp-ea-13416\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134160\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134160\" aria-controls=\"collapse134160\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Mist\u00e4 l\u00f6yd\u00e4n l\u00e4hetyskoodini?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse134160\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134160\"> <div class=\"ea-body\"><p>Kun tilauksesi on l\u00e4hetetty, saat seurantanumeron s\u00e4hk\u00f6postitse. Seurantanumero l\u00e4hetet\u00e4\u00e4n yleens\u00e4 1\u20133 ty\u00f6p\u00e4iv\u00e4n kuluessa. Huomaa, ett\u00e4 seurantanumeron aktivoituminen voi kest\u00e4\u00e4 useita ty\u00f6p\u00e4ivi\u00e4.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134161\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134161\" aria-controls=\"collapse134161\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Miten voin tarkistaa tilaukseni sijainnin?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134161\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134161\"> <div class=\"ea-body\"><p>K\u00e4yt\u00e4 s\u00e4hk\u00f6postitse saamaasi seurantakoodia tilauksesi tilan seuraamiseen. Sy\u00f6t\u00e4 seurantanumero seurantasivustolle <a href=\"https:\/\/www.17track.net\">17track<\/a> tarkistaaksesi l\u00e4hetyksen tilan. Jos sivusto ilmoittaa, ett\u00e4 l\u00e4hetyksest\u00e4 ei ole tietoja, valitse YunExpress l\u00e4hetyksen kuljetusyhti\u00f6ksi.<\/p><p>Seurantakoodi l\u00e4hetet\u00e4\u00e4n tilauksen vahvistusviestiss\u00e4, jonka sinun pit\u00e4isi saada 1\u20133 ty\u00f6p\u00e4iv\u00e4n kuluessa alkuper\u00e4isen tilauksen tekemisest\u00e4. Jos et ole saanut seurantanumeroa 1\u20133 p\u00e4iv\u00e4n kuluttua, ota meihin yhteytt\u00e4.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134162\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134162\" aria-controls=\"collapse134162\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Ent\u00e4 jos en ole tyytyv\u00e4inen tilaukseeni?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134162\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134162\"> <div class=\"ea-body\"><p>Jos et ole tyytyv\u00e4inen tilaukseesi, ota meihin yhteytt\u00e4 osoitteeseen info@deravio.com. Kuvaile ongelma mahdollisimman yksityiskohtaisesti ja liit\u00e4 mukaan valokuva tai video. Arvioituamme tilatun tuotteen ongelman, yrit\u00e4mme vastata mahdollisimman pian ja l\u00f6yt\u00e4\u00e4 yhteisen kompromissin ongelman ratkaisemiseksi.<\/p><p>Lis\u00e4ksi kaikki tilaukset voidaan palauttaa 14 ty\u00f6p\u00e4iv\u00e4n kuluessa. Lue lis\u00e4\u00e4 kohdasta <a href=\"https:\/\/deravio.com\/fi\/toimitus-ja-palautukset\/\">Toimitus ja palautukset.<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134163\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134163\" aria-controls=\"collapse134163\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Ovatko maksutietoni turvassa?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134163\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134163\"> <div class=\"ea-body\"><p>K\u00e4yt\u00e4mme SSL (Secure Socket Layer) -salausta, joka varmistaa, ett\u00e4 tietosi siirret\u00e4\u00e4n turvallisesti selaimesi ja palvelimiemme v\u00e4lill\u00e4. T\u00e4m\u00e4 tarjoaa lis\u00e4suojan tietojen varastamista vastaan ja varmistaa, ett\u00e4 henkil\u00f6kohtaiset maksutietosi ovat turvassa.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134164\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134164\" aria-controls=\"collapse134164\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Kuinka voin palauttaa tuotteen?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134164\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134164\"> <div class=\"ea-body\"><p>Ota yhteytt\u00e4 osoitteeseen info@deravio.com, jos haluat lis\u00e4tietoja tuotteiden palauttamisesta. Kaikki ostokset voidaan palauttaa 14 ty\u00f6p\u00e4iv\u00e4n kuluessa ilman syyt\u00e4. Ota vain yhteytt\u00e4, niin annamme sinulle kaikki tarvittavat tiedot paketin palauttamista varten.<\/p><p>Palautusosoitteemme on:<br \/>Vienyb\u0117s g. 5, \u0160ilal\u0117, LT-75129, Liettua<\/p><p>Lue lis\u00e4\u00e4 kohdasta <a href=\"https:\/\/deravio.com\/fi\/toimitus-ja-palautukset\/\">Toimitus ja palautukset.<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134165\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134165\" aria-controls=\"collapse134165\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Etk\u00f6 l\u00f6yt\u00e4nyt vastausta kysymykseesi?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134165\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134165\"> <div class=\"ea-body\"><p>Jos sinulla on kysytt\u00e4v\u00e4\u00e4 tai tarvitset lis\u00e4tietoja, ota meihin yhteytt\u00e4 osoitteessa info@deravio.com.<\/p><p>Asiakaspalvelutiimimme on aina valmis auttamaan ja vastaamaan kysymyksiisi. Vastaamme kysymyksiin 24 tunnin kuluessa.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Usein kysyttyj\u00e4 kysymyksi\u00e4<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12790","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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